Crave Up, Inc. ("Crave," "we," "us," or "our") designs, builds, and supports technology for restaurant and hospitality businesses, including guest applications, system integrations, reporting, and internal tools. These Terms of Use ("Terms") govern your access to and use of our marketing website at www.craveup.com (the "Site"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1. Scope of these Terms
The Site provides information about Crave and allows you to contact us or request a meeting. These Terms apply to use of the Site only. They do not govern the purchase or delivery of engineering, development, integration, or support services, and they do not serve as terms for guest-facing applications or restaurant ordering products.
2. Working with Crave
Contacting us, booking a meeting, or reviewing information on the Site does not create a paid engagement or require either party to proceed. Any engagement is subject to a separate written agreement between Crave and the client. The applicable agreement and any statement of work establish the scope, fees, deliverables, intellectual property rights, confidentiality, support obligations, and data-processing responsibilities for that engagement. Nothing on the Site changes an executed client agreement.
3. Use of the Site
You may use the Site for lawful purposes, including learning about our services and contacting our team. You must not interfere with the operation or security of the Site, attempt unauthorized access to systems or information, introduce malicious code, impersonate another person, or use the Site in a way that violates applicable law or another person’s rights.
4. Site content and intellectual property
The Site and its content, including text, designs, graphics, logos, and software, are owned by Crave or its licensors and are protected by applicable intellectual property laws. You may view the Site and share links to it. Except as permitted by applicable law or with the relevant owner’s written permission, you may not reproduce, modify, distribute, sell, or exploit Site content. Third-party names and marks belong to their respective owners. These Terms do not determine ownership of work created for a client; the applicable client agreement governs that work.
5. Inquiries and information you provide
Please provide accurate contact information when communicating with us. Do not submit passwords, payment credentials, sensitive personal information, or confidential project materials through a general inquiry or meeting-booking field. If a project requires confidential information or access to your systems, we will agree on appropriate arrangements separately. Our Privacy Policy describes how we handle personal information.
6. Third-party tools and links
The Site may include third-party tools and links, including a meeting-scheduling service. Those services may be subject to their own terms and privacy policies. Crave does not control third-party websites or services and is not responsible for their content, availability, or practices. A link does not by itself constitute an endorsement.
7. Site information and availability
We may update, change, or discontinue Site content or features. Information about our capabilities, examples of work, and other materials is provided for general information and does not promise any particular project outcome, delivery date, or availability. Commitments for a client engagement must be set out in the applicable written agreement.
8. Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE. THIS DISCLAIMER CONCERNS THE SITE AND DOES NOT ALTER WARRANTIES IN AN EXECUTED CLIENT AGREEMENT.
9. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CRAVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SITE. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SITE WILL NOT EXCEED $100. THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED AND DO NOT REPLACE THE LIABILITY PROVISIONS OF AN EXECUTED CLIENT AGREEMENT.
10. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Subject to any mandatory rights under applicable law, disputes arising from these Terms or use of the Site will be brought in the state or federal courts located in Los Angeles County, California. These Terms do not impose an arbitration requirement and do not change dispute-resolution provisions in a separate client agreement.
11. Changes to these Terms
We may update these Terms as the Site or our business changes. We will post the revised Terms and their effective date on this page and provide any additional notice required by applicable law. Changes apply prospectively from their effective date. If you do not agree to revised Terms, you should stop using the Site.
12. General
These Terms govern the Site only. If a provision is held unenforceable, the remaining provisions will remain in effect to the extent permitted by law. A failure to enforce a provision is not a waiver of the right to enforce it later. Nothing in these Terms limits rights that cannot be waived under applicable law.
13. Contact us
For questions about these Terms or the Site, contact Crave Up, Inc. at support@craveup.com.